In-store communication and customer management solutions for retailers
Is your store a place customers want to visit and buy from? EWQ improves your store’s customer and employee experience in a cost-effective way. Make shopping smoother, replace paper price tags with easy-to-update electronic shelf labels, and put your campaigns in the spotlight.
EWQ ZONE combines your store’s digital signage, price communication, and queue management into one centralized system. It also integrates with your existing systems and supports your sustainability goals.
Do you recognize these situations in your store?
Problem
Customers queue for their turn and leave after getting tired of waiting.
EWQ’s Solution
Mobile queuing frees customers to move around the store instead of waiting.
Problem
Queues grow unpredictably, and staff are forced to work under pressure.
EWQ’s Solution
Your staff manages peak hours with EWQ’s mobile-based solution.
Problem
Campaigns are not visible enough, leaving promotions ineffective.
EWQ’s Solution
Digital signage highlights promotions and products at the right time and place, allowing you to track their effectiveness.
Problem
Your current queuing system does not provide enough data or no longer fits your store’s needs.
EWQ’s Solution
EWQ SuperQueue collects service data and adapts to your store and staff’s daily routines.
Problem
Campaign and price communication are not aligned with your store and brand.
EWQ’s Solution
Manage screens and their content with an easy-to-use tool and create impactful, on-brand content.
EWQ services for your store
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Happier customers: Customers’ experience improves when they spend their time productively instead of waiting in line.
Smoother workday: Staff gain control over daily operations and can handle service peaks more effectively.
Adapts to different needs: The system scales across various industries and environments, including grocery stores, pharmacies and service counters.
Real-time monitoring: EWQ SuperQueue collects real-time data about your store’s operations and customer experience, including feedback and service times.
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More visible marketing: Digital screens promote your campaigns at the right time and place.
Centralized display management: Centralized content management makes controlling all displays easy. Manage multiple or individual displays with Samsung MagicINFO.
Support when you need it: Contact EWQ’s experts for support at any point, from installation to maintenance.
Energy-efficient digital displays: Cost-effective Samsung LED screens consume up to 50–70% less energy than older models.
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Fast and error-free pricing: Update thousands of product prices with a single click without printing or manual tagging.
Savings and efficiency: Digital price communication saves staff’s time by up to 30% and speeds up shelf stocking by up to 60%.
Same price on shelf and at checkout: Digital labels ensure that prices are always clear, up-to-date and aligned between the shelf and checkout.
Durable and scalable: Electronic shelf labels are designed to function in various conditions (IP67), with battery life of up to 10 years.
How do EWQ’s solutions support my sustainability goals?
EWQ’s solutions help you meet your store’s sustainability targets while improving everyday efficiency. Electronic pricing reduces paper consumption and speeds up operations, freeing more time for customer service and store management.
Energy-efficient displays lower electricity consumption, while real-time price updates reduce waste by enabling quick markdowns. The solutions are secure, and data is stored in Finland.
Read what other retailers and business owners say about EWQ
ICA Supermarket Format
ICA Supermarket, part of the Nordic region’s largest grocery chain, offers a wide range of groceries in stores across Sweden.
Read moreJoin other satisfied EWQ customers
Customer referencesEWQ ZONE brings all solutions under one platform
EWQ ZONE integrates digital price communication, displays and modern queue management into one seamless ecosystem. Improve customer and employee satisfaction while growing your store’s revenue.
Why choose EWQ as your partner?
Experienced and reliable service provider
We provide both the devices and a centralized solution to simplify your store’s daily operations.
Everything from one partner
We provide both the devices and a centralized solution to simplify your store’s daily operations.
Data security
EWQ solutions are secure, with all data stored in Finland.
More sales and satisfied customers:
A smooth in-store experience and reliable systems lead to more sales as well as happier staff and customers.
Flexible and scalable technology:
EWQ solutions adapt to the needs of a single store or an entire chain.
Want to hear how EWQ can modernize your store?
Frequently asked questions from EWQ customers
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Implementation can take as little as two weeks. We take care of installation, guidance, and the required hardware and software so you can focus on daily operations. No special expertise is required from your staff. In case of issues or troubleshooting, EWQ support with remote assistance is ready to help.
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Mobile queuing frees customers to shop elsewhere in your store instead of waiting in line. Shorter waiting times improve customer satisfaction and increase sales.
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Yes. You can update the content on electronic displays from the same interface, also via mobile. Schedule content in advance for upcoming campaigns and ensure the right message appears at the right time and place.