In-store communication and customer management for chains
Are you looking to grow sales while improving customer satisfaction across your chain? EWQ ZONE helps you save time on manual work, showcase campaigns and product information across your stores, and reduce queuing times.
Created for chains, EWQ ZONE combines electronic displays, price communication, and queue management into one innovative and centralized system.
Do you recognize these everyday challenges in your chain?
Problem
Paper labels cause manual work and pricing errors.
EWQ’s solution
Price updates are completed in just seconds from one place.
Problem
Different prices on the shelf and at checkout.
EWQ’s solution
Price communication ensures matching prices in the store.
Problem
Staff time is spent on other tasks instead of serving customers.
EWQ’s solution
EWQ solutions free your staff from time-consuming routines to focus on customer service.
Problem
Managing customer flows, remote queuing, marketing, and price data is too complex.
EWQ’s solution
EWQ ZONE centralizes all functions and integrates with your existing systems.
Problem
Expected savings from new solutions are not sufficient to justify investments.
EWQ’s solution
Price communication improves sales as well as employee and customer experience. We help you calculate a realistic ROI.
Our solutions for chains
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Frees customers from waiting: Mobile queuing allows customers to continue shopping while waiting for their turn. Shoppers can keep track of their turn while browsing the store.
A consistent customer experience across the chain: Customers recognize your brand and identity in every store, building trust and helping you fulfil your service promise.
Efficient workforce management: Real-time data helps predict customer flows and plan peak-hour shifts.
Secure solution: Our solution is data-secure, with all information stored in Finland. EWQ has been awarded the Key Flag Symbol for Finnish origin.
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Campaign messages everywhere with one click: Update new offers and campaigns to all displays in seconds and without manual updates.
Scheduling and targeting: Schedule campaigns or target messages by region or store.
Data-driven business: See which content works where and refine campaigns based on data.
Energy-efficient devices: Modern displays reduce energy use across your network by up to 50–70% compared to older models.
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One view to manage thousands of products: Manage price changes across the chain from a single system, in just a few clicks.
Save time from manual labeling: Electronic price displays speed up shelving by 60% and pricing by 80%, freeing up staff time for serving customers.
Up-to-date product and price information: Prevent customer complaints and lost margins due to mismatched prices between the shelf and checkout.
Secure and compatible: Secure price displays integrate seamlessly with existing systems. EWQ experts support you with any issues.
How do EWQ solutions support my sustainability targets?
EWQ helps build more sustainable chain operations. Electronic price communication reduces paper use, lowers energy consumption, and frees staff from repetitive manual tasks to more meaningful work.
Real-time price updates reduce waste by enabling quick product repricing. The solution is data secure, and all data stays in Finland.
These chains trust EWQ
Elkjøp / Gigantti / Elgiganten
Elkjøp enhances customer flow management with EWQ’s queuing solutions across the Nordics.
Read more
Bavaria Finland
Bavaria Finland Oy chose EWQ’s queuing solutions for its service department in Espoo, Helsinki and Vantaa. Read the customer story!
Read more
Apoteket
Sweden’s largest pharmacy chain, Apoteket, prioritizes smooth nationwide advertising and centralized control. EWQ delivered the solution!
Read moreJoin other satisfied EWQ customers
Customer referencesWant to see how EWQ ZONE can help your chain?
EWQ ZONE enables centralized management for your entire chain, not just individual stores. It unifies all EWQ solutions under one platform.
The integrated system simplifies operations across your chain and stores, supports your staff in everyday work, and guarantees an excellent customer experience.
We can also help calculate EWQ ZONE’s ROI for your chain before investment and deployment.
Why choose EWQ as your partner?
Reliable and experienced service provider
EWQ has extensive experience helping chains and individual stores improve customer and employee experience.
All solutions from one place
EWQ devices and centralized solutions streamline daily operations across the entire chain.
Data security
Our solutions are secure, and all data remains in Finland.
Proven impact on sales and satisfaction
Happier customers buy more and choose your stores in the future. Smoother store operations also improve employee satisfaction and well-being.
Adapts to the entire chain
EWQ’s solutions scale across all your stores and are centrally managed from one place.
Take the first step towards a more efficient store experience
Frequently asked questions from our chain customers
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Many calculate ROI based only on the time saved from labeling. Yet the true benefits also include fewer pricing errors, freed staff resources, and increased sales—all the result of happier employees and customers.
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EWQ solutions are used by retail chains, the hospitality industry, pharmacies, healthcare providers, financial and insurance services, and real estate and construction companies. EWQ ZONE is suitable for any industry where excellent customer service is key. If your goal is to improve staff efficiency and grow sales, we can help. Contact us, and let’s find the best solution for your chain.
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No. EWQ ZONE is designed for easy integration and maintenance. After deployment, the system runs independently, while EWQ handles maintenance and support. Our support team monitors device status in real time and can resolve most issues remotely, minimizing disruptions for your chain’s operations. All data is stored and processed securely in Finland. The system is audited to meet high data security standards.